⭐ 1/5 We booked this hotel for our honeymoon, expecting luxury, but it turned into a disaster. Our superior room was full of mosquitos, entering through a poorly sealed door. The hotel offered a downgrade to a cheaper room without an outdoor bathroom and refused to refund the difference. Mosquito nets were only in rooms costing €200 more per night. They reluctantly sprayed the room after we insisted. The balcony door was another issue—it was so old that we got trapped outside. When maintenance arrived after over an hour, I mentioned the door wasn’t tight and let insects in. The response? “Doors never close properly anywhere; it’s normal for insects to come inside.” Absolutely ridiculous. The worst part? I woke up in the middle of the night to a huge cockroach crawling on my face. It disappeared through a gap in the wall, and I couldn’t sleep afterward. Although the food was decent, the overall experience was unacceptable. Management didn’t offer any apology or compensation. This place is far from a true 5-star resort. Save your money and book somewhere else!
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